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Your Business needs constant connectivity to communicate and transact over the internet. 

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Cloud computing is the on-demand delivery of compute power, database storage, applications, and other IT resources through a cloud services platform via the internet with pay-as-you-go pricing. Cloud computing provides a simple way to access servers, storage, databases and a broad set of application services over the Internet. 

Cloud computing has three main types that are commonly referred to as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). 

Infrastructure as a Service, sometimes abbreviated as IaaS, contains the basic building blocks for cloud IT and typically provide access to networking features, computers (virtual or on dedicated hardware), and data storage space.

Platforms as a service remove the need for organizations to manage the underlying infrastructure (usually hardware and operating systems) and allow you to focus on the deployment and management of your applications. 

Software as a Service provides you with a completed product that is run and managed by the service provider. In most cases, people referring to Software as a Service are referring to end-user applications.

Data Center Services | Hosted IT Infrastructure | Cloud Services | Managed Services | Infrastructure Application | Network Services | SD-WAN | Multi-Cloud | SAP HANA | Disaster Recovery 

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Chatbots are at the talking point of the business world now. We are living in an era where customers are tech- savvy, always connected to social platforms through their smart mobile devices. This new generation of customers expects intuitive and seamless customer experience from the brands they engage with. They demand near real time response to their queries and expect more personalized recommendations/ suggestions from the brand. 

A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface. A Chatbot a computer program that mimics human conversations in its natural format including text or spoken language using artificial intelligence techniques such as Natural Language Processing (NLP), image and video processing, and audio analysis. Chatbots works in two ways- rule based and smart machine based. Rule based chatbots provide predefined responses from a data base, based on the keywords used for the search. However, smart machine based chatbots inherit its capabilities from Artificial Intelligence and Cognitive Computing and adapt their behavior based on the customer interactions.

Online chatbots save time and efforts by automating customer support. Gartner forecasts that by 2020, over 85% of customer interactions will be handled without a human. Chatbots can help to:

•  Improve customer service 
•  Streamline the shopping process 
•  Personalize communication 
•  Improve a response rate 
•  Automate repetitive tasks  

IoT is about data: gathering and using information to increase efficiency, provide a better customer experience, mitigate risks, or generate new revenue streams. The reality of acquiring this data, moving it to where it can be useful, aggregating and analyzing the data, and then acting upon that analysis in an existing enterprise can be quite complicated. It often requires the focused energies of both the Operations Technology (OT) and Information Technology (IT) functions inside the enterprise. 

The Gartner Group predicts that by 2020, IoT will reach 26 billion connected devices. The challenge is to capture, analyze and effectively gain insights from the massive amounts of data these sensors and devices collect, in order to drive your business forward.

DELL TECHNOLOGIES IOT PORTFOLIO includes secure, scalable end-to-end IoT hardware and software solutions from device to fog to cloud including: 

• Embedded PCs to power “things” 
• Gateways such as the Dell Edge 5000 powered by Intel Atom processors to convert diverse OT interfaces to IP, aggregate data, and perform local analytics. Dell IoT gateways bring the power of analytics to the edge of the network, reducing the time and cost associated with transferring non-essential data to the cloud.  
• On-Premise Appliances for data processing, analysis, and store & forward 
• Data Center & Cloud for advanced analytics, data management, storage, and computation 
• Cloud & App Integration for native cloud application development and connectivity to other enterprise systems  

Dell EMC IoT Solutions Includes:

• VMware Airwatch for device management 
• EMC data management on-premise and in the cloud 
• Virtustream for infrastructure as a service 
• RTI for distributed analytics 
• RSA for security 
• Pivotal Cloud Foundry, which acts as a platform for many IoT service suites

Contact us if you would like to discuss on BUYING AN IOT SOLUTION.

• Next-Generation Firewalls
• Secure SD-WAN
• Virtualized Next-Generation Firewall
• Endpoint Security
• Secure Wi-Fi
• Email Security
• IPS
• Sandbox
• Public Cloud Security
• Web Application Firewall
• Secure Web Gateway
• SIEM
• Identity and Access Management
• DDoS